Category: communication

Mirror, Mirror, on the Wall

You walk into almost any organization, and what do you almost certainly see shortly after arrival? A plaque, or a rotating slide show of the company’s mission, vision, values. You lean in closer to read them while you wait for the person you’re interviewing with to pick you up from the lobby. Reflection: Upon reading…

Voice: The Gift of a Question

Why do people ask questions at work? Is it because they weren’t paying attention? Might they be new to a job or process? Could they be curious? Is it possible they are seeking to understand before offering an idea? Think about the last five questions people at work have asked you: Now, think about the…

Voice: Accountability Speaks

Part 1 in a series on Voice.  Communication is loud, whether through words, actions, or silence.  After a return to the corporate world, the concept of ‘voice’ has been a consistent source of reflection; the voice that is heard and the voice that is not. Where can you use your voice? Where do you make…

In or Out?

Today marks three years of being “back inside.” Working as an employee inside of an organization, that is, after 7 years of being an “outside” consultant as an owner of my own learning & development firm. First, let me acknowledge that I am forever grateful for having the space & opportunity to choose – I…

Increasing Organizational Influence: 6 Tips for Learning Teams 

Want your learning team to have increased credibility & influence in your organization? Start with these six tips: 1. Establish a “Why” Strategy The “Why Strategy gives your team unified, strong, business-oriented answers to questions they may be asked by leaders in the organization. Can your team professionally, consistently and succinctly answer questions like: Why…

The Office is Closed Today

The new year is almost here. Have you loaded your organization’s annual holidays into your calendar yet? Of course you have. This next question is a bit more challenging. How does your organization work with contingent staff when it comes to holidays where the office is closed? At first glance, the answer may appear obvious;…

We Can Learn Much from Our Children about Interviewing

Recently, I had the enjoyable experience of baking holiday cookies with my 6 year old son. Logan announced happily that he was my “assistant chef at the cookie factory” and that he is “much better than last year, because now I can do everything but crack the eggs.” Logan described his ability to measure, double…

You Must Be…

“Don’t judge a book by its cover” is an adage many in the United States grew up hearing from parents, teachers, and other community members. Simply put, it means that one should not assume to know something about a person, place, or thing just by appearances. As business professionals, as parents, as community members, how…