Category: Design Thinking

Voice: The Gift of a Question

Why do people ask questions at work? Is it because they weren’t paying attention? Might they be new to a job or process? Could they be curious? Is it possible they are seeking to understand before offering an idea? Think about the last five questions people at work have asked you: Now, think about the…

Voice: Accountability Speaks

Part 1 in a series on Voice.  Communication is loud, whether through words, actions, or silence.  After a return to the corporate world, the concept of ‘voice’ has been a consistent source of reflection; the voice that is heard and the voice that is not. Where can you use your voice? Where do you make…

The Office is Closed Today

The new year is almost here. Have you loaded your organization’s annual holidays into your calendar yet? Of course you have. This next question is a bit more challenging. How does your organization work with contingent staff when it comes to holidays where the office is closed? At first glance, the answer may appear obvious;…

Onboarding Consultant Staff: Tips to Minimize “Ramp Up” Time

Your department has a project that needs to be done, and you don’t have the resources. You’ve been given a budget to hire a consultant to come in and work with your team to meet the project deadlines. What can you do to make sure that he/she can help drive your project forward to completion?…