Why do people ask questions at work? Is it because they weren’t paying attention? Might they be new to a job or process? Could they be curious? Is it possible they are seeking to understand before offering an idea? Think about the last five questions people at work have asked you: Did it matter who…
Category: Design Thinking
Yes, and…
Learning occurs outside your comfort zone. Using “yes, and” thinking to conquer career change.
Voice: Accountability Speaks
Part 1 in a series on Voice. Communication is loud, whether through words, actions, or silence. After a return to the corporate world, the concept of ‘voice’ has been a consistent source of reflection; the voice that is heard and the voice that is not. Where can you use your voice? Where do you make…
A Public Restroom: Design Matters!
Ideas come in the strangest places. A reflection on learning design comes from, of all places, the ladies restroom at the public library. How would a visit to the ladies room at the public library translate into reflections on e-learning design, you might ask? Consider this story for a moment. I was on my way…
The Office is Closed Today
The new year is almost here. Have you loaded your organization’s annual holidays into your calendar yet? Of course you have. This next question is a bit more challenging. How does your organization work with contingent staff when it comes to holidays where the office is closed? At first glance, the answer may appear obvious;…
Not Your Grandmother’s Catalog
Do you have enough years on this planet to remember using card catalogs to find books at the local library? Not online card catalogs, but paper, roledex-like card catalogs? When I was a kid, my grandma worked at the public library. I vividly recall visiting her there when I had research projects for school, or…
Onboarding Consultant Staff: Tips to Minimize “Ramp Up” Time
Your department has a project that needs to be done, and you don’t have the resources. You’ve been given a budget to hire a consultant to come in and work with your team to meet the project deadlines. What can you do to make sure that he/she can help drive your project forward to completion?…