Category: Organization Development

Mirror, Mirror, on the Wall

You walk into almost any organization, and what do you almost certainly see shortly after arrival? A plaque, or a rotating slide show of the company’s mission, vision, values. You lean in closer to read them while you wait for the person you’re interviewing with to pick you up from the lobby. Reflection: Upon reading…

Voice: The Gift of a Question

Why do people ask questions at work? Is it because they weren’t paying attention? Might they be new to a job or process? Could they be curious? Is it possible they are seeking to understand before offering an idea? Think about the last five questions people at work have asked you: Now, think about the…

Voice: Accountability Speaks

Part 1 in a series on Voice.  Communication is loud, whether through words, actions, or silence.  After a return to the corporate world, the concept of ‘voice’ has been a consistent source of reflection; the voice that is heard and the voice that is not. Where can you use your voice? Where do you make…

In or Out?

Today marks three years of being “back inside.” Working as an employee inside of an organization, that is, after 7 years of being an “outside” consultant as an owner of my own learning & development firm. First, let me acknowledge that I am forever grateful for having the space & opportunity to choose – I…

Rome Wasn’t Built in a Day

“Why is Learning & Development so slow?” A client was recently asked this question. She and her team of employees and consultants are striving to create training for a massive, division-wide initiative.  She was frustrated, and rightfully so. My joking response was, “Well, put the answers in terms that the group of engineers will understand.…

Cracks in the Sidewalk

When you are walking in a public place in a group, what happens when you see another group coming toward you? Do you: Compress your group to walk single file so the other group can pass without shifting? Keep walking 2-4 people wide so that the other group needs to walk single file? Shift to…

Increasing Organizational Influence: 6 Tips for Learning Teams 

Want your learning team to have increased credibility & influence in your organization? Start with these six tips: 1. Establish a “Why” Strategy The “Why Strategy gives your team unified, strong, business-oriented answers to questions they may be asked by leaders in the organization. Can your team professionally, consistently and succinctly answer questions like: Why…

The Office is Closed Today

The new year is almost here. Have you loaded your organization’s annual holidays into your calendar yet? Of course you have. This next question is a bit more challenging. How does your organization work with contingent staff when it comes to holidays where the office is closed? At first glance, the answer may appear obvious;…

Are You the Buyer or the Seller?

You’re both at the table. The small talk has begun. One of you is hiring for an open position, the other is seeking to find a job. If we think in terms of consumerism, which one of you is the buyer in this situation? Which the seller? Let’s examine this from both perspectives. In today’s…