Why do people ask questions at work? Is it because they weren’t paying attention? Might they be new to a job or process? Could they be curious? Is it possible they are seeking to understand before offering an idea? Think about the last five questions people at work have asked you: Did it matter who…
Category: Training
Yes, and…
Learning occurs outside your comfort zone. Using “yes, and” thinking to conquer career change.
Say What?
I was born with a hearing loss. As a kid, I wore hearing aids in both ears, and as one might imagine, the teasing was merciless. I will never forget my first day of high school as a 13 year old, walking into my first period history class and Sam, a boy on whom I…
Rome Wasn’t Built in a Day
“Why is Learning & Development so slow?” A client was recently asked this question. She and her team of employees and consultants are striving to create training for a massive, division-wide initiative. She was frustrated, and rightfully so. My joking response was, “Well, put the answers in terms that the group of engineers will understand.…
Increasing Organizational Influence: 6 Tips for Learning Teams
Want your learning team to have increased credibility & influence in your organization? Start with these six tips: 1. Establish a “Why” Strategy The “Why Strategy gives your team unified, strong, business-oriented answers to questions they may be asked by leaders in the organization. Can your team professionally, consistently and succinctly answer questions like: Why…
A Public Restroom: Design Matters!
Ideas come in the strangest places. A reflection on learning design comes from, of all places, the ladies restroom at the public library. How would a visit to the ladies room at the public library translate into reflections on e-learning design, you might ask? Consider this story for a moment. I was on my way…
Pull It Up to the Front
There is an old saying that goes like this; “out of the mouths of babes, oft times come gems,” which essentially means that children have been known to say insightful things. Recently, my Recently, my eight-year-old son and I took advantage of a beautiful day to take the dog for a long walk. During our…
The Office is Closed Today
The new year is almost here. Have you loaded your organization’s annual holidays into your calendar yet? Of course you have. This next question is a bit more challenging. How does your organization work with contingent staff when it comes to holidays where the office is closed? At first glance, the answer may appear obvious;…
Not Your Grandmother’s Catalog
Do you have enough years on this planet to remember using card catalogs to find books at the local library? Not online card catalogs, but paper, roledex-like card catalogs? When I was a kid, my grandma worked at the public library. I vividly recall visiting her there when I had research projects for school, or…
Onboarding Consultant Staff: Tips to Minimize “Ramp Up” Time
Your department has a project that needs to be done, and you don’t have the resources. You’ve been given a budget to hire a consultant to come in and work with your team to meet the project deadlines. What can you do to make sure that he/she can help drive your project forward to completion?…